Clients From Hell

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Calling

Calling to find out how I work and how much I charge? You call anytime you like, that is convenient to you. You don’t have the courtesy to ask, “Is this a good time to talk?”
I speak with you, explaining all the nuances of a typical assignment and educate you and equip you to deal with any other professionals you might be speaking with. I spend 30 minutes on the phone with you and when you hire someone else, you don’t even have the professionalism to give me a fucking call and tell me you’re not hiring me?

The excuse of, “Oh but it doesn’t feel nice to tell someone I’m not hiring them.” is lame and silly. You’re not five years old. Learn how to deal with rejection because that is the only reason you can’t deal with informing someone else about their rejection. Morons.

And no, it is NOT cool to reject someone’s services over a phone text. Have the balls to call them up. Because if you don’t call, I will and then you’ll feel even worse.

Filed under: from HELL, , , , , ,

MIA

I’ve been MIA fro this blog for a while – not because the Client ‘Gods’ are smiling down on me but simply because I’ve been handling way too much shit from them! The latest is this client going MIA for over two whole months – I’ve given him a call more than once and while he’s courteous on the call and says “I will reply to the email” [ which is the first design option that was sent to him and awaits feedback ], he never really gets back. Neither does he give a reason. He could simply tell me to fuck off but he doesn’t do that either.

Then there’s a client who’s very conveniently out of the country as soon as it’s time to pay up the balance. Bitch. Can’t be reached on the phone and pointedly refused to reply to emails. Called up her boss and he feigns ignorance regarding the whole deal. they were planning a country-wide launch and I could blog about their unprofessionalism but don’t want to shove a cudgel in their spokes without an outright yes or no from them.

Did have an exceptional client recently – photography – I did the work as a rush job, gave them an idea of what it would cost – it was a little over what I normally charge – to incorporate the rush job charges – and they didn’t say anything to the quote. I have finished the project and await payment in full. My gut seems to have no doubts about receiving the entire payment without a hitch – more so because it is an internationally well-recognized organization and a small screw up resulting in my blogging about them will screw their reputation.

Who needs lawyers when you have blogging.

Filed under: from HEAVEN, from HELL, , , , , , , , , , , , , ,

I need a discount because of our connection.

Simply because you’re my senior from school [ ten years senior and I never knew you in school ] or a senior from the same educational institute – not even the same college under that institute – or wait [!] you’re from the same city I lived in for a decade – father being posted across every three years means I have connections in dozens of cities – what about the towns and states then? Or even countries? Oh wait, maybe I should just do everything for free for the larger good of humanity! Ah ha!

Yeah, fuck that. I have a connection / link with all human beings – it’s called genetics.

Asshole.

As far as a majority of clients are concerned, if they could have their way, they’d NEVER pay for design. Routinely they’re getting their wives and college kid and school kid and kid-living-down-the-street to do their designs for them and then whingeing about the bad quality when they seek feedback from their janitor. Idiots.

Filed under: from HELL, , , , , , , , , , , , , , ,

Skinned alive

Friend’s Dad called me in for a project quote. “You’re the only one I’m talking to! No other designers!” I even wasted fuel to visit his office. Once I got back from the meeting, my assessment was, “Whatever I quote – even if it half of what I usually quote, his balls are going to drop off.” And unfortunately, I was right. Out of courtesy, I quoted half and even THAT was “Way too expensive! I think we just want a mediocre deliverable for now. When we want something really exceptionally good, probably next year, I will then get in touch with you.”

Why the fuck did he get in touch with me in the first place then? He did see my work before hand – and a lot of people have told me the moment they see my work they assume it’s expensive – and one person’s expensive is not necessarily another person’s expensive [ and THAT is my target customer ]. Who’s going to pay for the fuel? And the hourly charge for consultation?

Filed under: from HELL, , , ,

Clients From Hell : Yeah

Bitching about clients. The bad ones. And boy are there many. The good ones are meant for the real, company-linked design blog. The bad ones go down in history here - I wish I could tell them to their face where they're screwing up but then I'll just be a poor designer instead of the decently rich one I am now. Compromises.

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