Clients From Hell

Family members can be the worst clients

Posted by: clientsfromhell on: November 25, 2008

I shot at a wedding recently. There are about 200 ’selected’ photographs, which need to be edited. And not just color balancing, every woman wants their pimples removed, the men want their beer-bellies shrunk and of course everyone should look fairer. It’s been three days since the wedding and apart from these photographs, I need to do so much other ‘regular’ work. And every day someone or the other calls up to ask why the fuck haven’t I delivered the photographs yet. Thankfully I don’t have to get them printed – not yet anyway.

3 Responses to "Family members can be the worst clients"

Great stuff if you need to vent some frustration out :)

Keep’em coming man!

Hi!
How do I understand you.
Do you sign a contract with your clients, where you fix dates, prices, works ?

And strike in contract that all communication is between you and Client – the couple! Not granny, not cousin, not mommy …
Sometimes we get to hating them. But the matter is very often in weak organizing our business.

don’t remove beer bellys. don’t remove pimples. quote them a price that includes:
1. 200 images basic color balance
2. 5-10 with touchup
3. 1 that you really put time in for the large wall portrait, and your portfolio

if they want to see something w/in days of the wedding, do a cheap-o online gallery with batch color correction only (telling them in advance of signing a contract of course). and for the final product, it’s at least 4 weeks, probably more like 5 or 6 weeks. i don’t know if all photographers have similar timeframes, but most of the ones i follow do. those people will try to kill you. don’t help them out.

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Clients From Hell : Yeah

Bitching about clients. The bad ones. And boy are there many. The good ones are meant for the real, company-linked design blog. The bad ones go down in history here - I wish I could tell them to their face where they're screwing up but then I'll just be a poor designer instead of the decently rich one I am now. Compromises.

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